As business coaches…

Consulting
We identify the parts of your business that will enhance value and pinpoint those that which will destroy it. We ensure you innovate to reverse decline and establish new business models to uphold growth and profit. Our work draws on our ability to think differently about new ways to serve customers and create value. Rigorous analysis underpins our proposals, while deep implementation experience ensures we know what it takes to bring them to life to transform your business excellence through people.

Digital innovation is transforming business, creating opportunities to serve customers in new ways and to run organisations more efficiently and more profitably. Yet the complexity and scale of the change underway can make it hard to see how digital technologies could work for you. What real benefits can they offer your business? By bringing together a team of experts with leading insight, a passion for business innovation and deep technical knowledge, we can help you define and build the right digital vision for your business.

Recent research shows one of the main characteristics of the most successful leaders, is that they can have difficult conversations with others without backing down and without the other person getting defensive or aggressive. Quite a balance to strike. The phrase, ‘interpersonal skills’ can seem a bit ‘junior’ for a leadership programme, but this is vital to leadership and we deliver insights and experiences you won’t have come across.

Research shows that if people understand their strengths, and use them, they are more likely to be motivated and productive. Leaders need to understand their strengths and those of their teams to create a high performance environment where everyone understands and uses each other’s strengths to focus on achieving outcomes. Leaders need to understand their strengths and those of their teams to create a high performance environment where everyone understands and uses each other’s strengths to focus on achieving outcomes.

Your brand is far more than a logo or the way you look, your brand is a promise between you and your customers about the way things will be done and the quality of what they will receive. This promise is added to or taken away from through every interaction a customer has with you. Using a mixture of surveys, focus groups and interviews with staff, customers and other stakeholders we help you to develop your brand. We help you to understand what messages your brand currently communicates and we develop sensible recommendations, based on robust research, to develop your brand so it communicates your values and character to your customers in the way that you want. A good brand emotionally engages with its target audience. We find out if that is happening and we help you to do just that.

Without the right talent, organised in the right way, businesses cannot deliver on their promise to stakeholders – a fact leaders increasingly recognise. But this understanding comes just as developing global markets and changing demographics intensify competition for the best people. We provide the fresh thinking and deep insight you need to attract, organise, motivate and develop the right people for your business, and to build a high-performing HR function in support of your business goals. Our expert teams bring a rich understanding of people and how they behave, clear analysis grounded in our extensive research and bold ideas backed by practical experience.